Shipping 

See below our shipping costs for orders within the UK and EU.

We aim to dispatch all orders within 1 working day  and an estimate of delivery times and cost are detailed below:

Service  Estimated Delivery Time Cost
UK 1 - 2 working days (after dispatch) Free on orders over £500
EU Dependant on size and weight £200 (on orders between £500 - £999.99
EU Dependant on size and weight Free on orders over £1,000

Returns

Can I return unsold products? 

Rubber Road Trade will not accept the return of unsold stock.

Received a faulty product?

If you have a received a fault product please contact us at help@rubberroadtrade.com with 14 days of receiving your orders. Where possible we will send out exact match replacement items but if the item is no longer is stock a refund will be given.

Faulty items will be returned to Rubber Road Ltd at the cost of the customer and once Rubber Road Ltd has determined the items are faulty customers will be issued with a refund for the cost of delivery.

Customer has returned a item as faulty?

If a customer purchases a product from your store/online shop and returns it as faulty please contact us at help@rubberroadtrade.com and we will be able to look at refunding the item or sending a replacement item.

Changed your mind after you ordered?

If you have changed your mind please contact help@rubberroadtrade.com ASAP. We will attempt to cancel the order but if your order has already been dispatched we will be unable to cancel the order.